The hotel was located right on the beach, providing beautiful views of the coast. It was also conveniently situated in the Xinghai area, making it easy to access by public transport or car/taxi. The restaurant in the hotel received high praise, offering a 5-star dining experience on quieter days.

The lack of professional cleaning in the rooms and breakfast restaurant was below the standard expected from a high-end hotel.

Clean room with simple and modern decorations. Great view of the surrounding area. The dinner and breakfast buffet was great, thanks to the excellent chef, Henry Wang. The staff was friendly and provided amazing service. The hotel is in a great location with unbeatable views. I highly recommend this hotel for a relaxing and enjoyable stay.

Magnificent views, helpful staff, high standard facilities, delicious food, excellent service, great location.

Nothing, no complaints at all.

We had a wonderful stay, with high standard facilities, a perfect location right on the beach, and stunning views from the 31st floor. The staff were very helpful and professional, and the breakfast and lounge club were great. The view from the room window was magnificent, and we enjoyed the convenience of automatic curtains and a nice pool.

I was amazed by the personalized service at the hotel. Mike, the Grand Club Manager, went out of his way to make sure my wife and I had a memorable stay. He even arranged for a seafood pizza, which was not on the menu, just because my wife loved it. The outstanding service truly sets this hotel apart from others. I highly recommend staying at this fantastic property.

Great location on the beach, near public transport and the airport. Well-maintained facilities with excellent views from the club lounge. Helpful and professional staff. Comfortable beds and delicious breakfast. Would definitely recommend and return.

This hotel boasts a fantastic location, situated by the coast and business district or Xinghai area. Guests can enjoy stunning, unobstructed views of the bay, a lovely breakfast, and impressive service. Rooms are modern, well designed, and spacious ensuring a comfortable stay. The Chinese restaurant provides a great dining experience. Guests can also take advantage of the facilities offered.

At times local non-guests were allowed into the buffet restaurant resulting in some shortages and frustration.

The view from the room was breathtaking and the breakfast buffet was excellent. The staff were helpful and had good command of English.

The room technology was confusing and frustrating. The remote control blinds and lights were confusing and I often found myself accidentally activating the wrong feature.

Located in the Xinghai area near the sea, this hotel offers stunning views of the beach and Xinghai Square. The rooms are clean and comfortable, with luxurious bedding and automatic toilets. The hotel staff is helpful and attentive, providing excellent service. Guests can enjoy a delicious dinner and breakfast buffet, and the restaurants have amazing views of the surrounding area. The hotel is close to the metro station, making transportation easily accessible.

The hairdryer in the room was low powered.

The beachfront hotel has high-standard facilities, including an amazing pool and stunning views from the club lounge. The location is convenient, with easy access to public transport and only a short distance from the airport. The staff is professional and helpful, ensuring a satisfying experience. Would definitely recommend and return.

Our stay at the hotel was worth every penny. The room was comfortable and well-maintained, and the location was perfect, right on the beach with easy access to public transport. The staff treated us with utmost professionalism and were always helpful.

The breakfast selection could use some improvement.

I had a fantastic stay here! The hotel's cleanliness was impressive which made me feel comfortable throughout my stay. Transportation to this hotel was convenient as it is located right next to the coast of the beautiful sea. The hotel facilities exceeded my expectations, especially the restaurant which was 5-star worthy during quieter days. The staff was kind, helpful and professional. Breakfast was also another highlight of my stay.

All good!

The hotel offered a delicious Christmas dinner with a wide variety of options. We enjoyed the festive atmosphere, complete with carolers and holiday decorations. The hotel has a great location near a beautiful boardwalk and beach, perfect for a morning stroll or jog. The ocean view from our room was a highlight and added to the relaxing atmosphere.

The staff seemed to struggle to keep up with the demand during the busy holiday season, leading to delays and longer wait times. Some staff members were not as friendly or welcoming as we had hoped.

The hotel is perfectly located near the beautiful beach, making it a great choice for those who want to enjoy the seaside view. The rooms offer fantastic views of the surrounding area, including iconic bridges and Xinghai Square.

The hotel lacks professional cleaning in some areas, such as the rooms and breakfast restaurant, which falls below the standard expected from a five-star hotel.

We had a wonderful stay at this hotel. The facilities were top-notch and well maintained. The location, right next to the sea, was perfect for us. We were able to easily access the hotel using public transport or car/taxi. Additionally, it was only a 20-minute drive from the airport. The breakfast provided was delicious and the staff were very helpful and professional. We were also impressed with the stunning views from the 31st floor, where the lounge and club rooms are located. The floor-to-ceiling windows provided a breathtaking experience. we were extremely satisfied with this hotel and would definitely recommend it to others.

Nothing, no complaints at all.